14 Facts to Remember To Become Successful In Hotel Industry

Hotel industry rewards passionate and creative individuals. If you’re pursuing a career in hotel industry then you need to be both energetic and professional about your approach. Success more lies on your determination. Joining the top hotel management institutes in Kolkata can give you the entry to industry. But if you want to master for success in the hotel industry then you need to acquire some other skills than just attending classes. Here are 15 techniques to master success in hotel management.

Guest Satisfaction

Keeping the guests happy and satisfied is the bread and butter of any hotel. If you join any one of the top hospital management institutes in Kolkata, you will learn how to deal with guests with politeness and care, and give attention to details.

Be Open to Internships

Before joining the best hospital management college in Kolkata, you should always check whether they provide internship opportunities or not. Because it is through internships you will get the opportunity to get hands-on experience.

Participate In Culinary Events

All the top hotel management institutes in Kolkata conduct culinary events. SBIHM culinary events are popular among the students. You need to participate in culinary events/competition helps you gain real-life experiences and people skills.

Building Good Relationship With Teachers and Mentors

Your college years the best time to learn as much as you can. You should build a good rapport with mentors to learn the real skills from them. Joining the best hospital management institute in Kolkata is not all. You need to build a good relationship with your teachers and mentors.

Remember The Guest Names

After passing from a top hotel management institutes in Kolkata, when you join the hotel industry your perspective should change. Now you won’t get any project work to understand how hotel industry operates. You need to deal with real guests. And guests feel truly welcomed and appreciated when you call them by their names.

Body language Matters

While pursuing a course, you will learn about body languages. After joining a hotel you’ll realize why correct body language such as eye contact and smile are important for a positive interaction with guests.

Gratitude Serves The Best

When you join a hotel, you need to understand that expressing gratitude to guests by thanking them make them feel appreciated and valued.

Smile When On Telephone

Passing from the best hotel management institutes in Kolkata doesn’t make you a hotel manager. You need to have soft skills that will make you stand out from the rest. All successful hotel managers have a common trait. They all smile when talking to guests over the telephone.

Greetings

The best way to make guests feel welcomed is to greet them with line like, “Hello, how was your day?”

Pet Service

Some additional services can make you different from others. Guests appreciate when their pets are being taken care by the hotel staffs during their stay in hotel. These types of special skills you’ll get to learn when you join a best hospital management institute in Kolkata.

Recreation for Kids

Successful hotel managers often include recreational games and activities for kids as often kids get bored during their stay with their parents at the hotel.

Arrange Surprises to Regular Guests

While working as a hotel manager you need to differentiate between regular guests and non-regular guests. To get the attention of the regular guests, you need to arrange surprises. Regular guests love when they’re offer free upgrades to suite-style rooms.

Record Guests’ Preferences

As a hotel manager, you should always record guests’ preferences. This will help you in tailoring services such as favorite food items, choice of amenities etc.

Celebrate Special Occasions

When you’re working as a hotel manager, you need to be absolutely sure that your guest is your king. Hence, celebrate special occasions like birthdays and wedding anniversaries of guests.

The world of hotel is an exciting field to work. It offers a wonderful career prospects. Join SBIHM, one of the top hotel management institutes in Kolkata, and pursue a hotel management course to be part of the rewarding and growing industry.

Author’s Bio: Biplab Das is a renowned author. He has been writing for hotel management courses for last 8 years. He is associated with best hotel management institutes in Kolkata.